Frequently Asked Questions

The WhatsApp Groups help centre explains group submissions, accounts, moderation, promotion, safety and the use of the platform.

To reset your password while logged out, click "Forgot My Password" on the login screen. Enter the email address or name used to register your account and select "Get New Password". You will then receive an email containing your account details and a link to reset your password. Click the link provided and choose your new password.

To change your password, first log in to your account. Then go to "My Account", click the "Password" section, enter your new password, and click "Save".

To delete your groups, go to "My Account" and then to "My Groups". In this section, you can boost, promote, activate, edit, and delete your groups as needed.

Our site is 100% secure, both for visitors who simply want to browse and join groups and for those who want to submit and promote their own groups.

We guarantee the complete confidentiality of your personal data, such as passwords, email addresses, and payment information. This data is stored securely in our system and will never be disclosed or accessed without authorization.

Our site also has an SSL certificate, which protects your browsing activity from interception. This is indicated by "HTTPS" in our website URL, where the "S" at the end stands for security.

If you have any questions or want to verify our security, simply click the padlock icon next to our website address in your browser.

To contact support, visit the Contact page or click "Support" directly from your account.

Log in to your account and click "My Groups". Select the group you want to feature and click "Promote". Then choose how many days you want it to remain in our Premium or VIP section.

While the promotion is active, the group remains featured on the site and displays the green active indicator, without requiring you to click Activate.

To boost your groups, log in to your account and click "My Groups". Select the group you want to feature and click "Boost". Your group will then be moved to the top of the site.

You can boost it again every 1 hour. If the group has an active Premium or VIP plan, the Boost button will not appear because the group is already featured.

To edit the information for any of your groups, log in to your account and click "My Groups". Select the group you want to modify and click "Edit". After making your changes, click "Save" to apply them.

The maximum approval time is 24 hours, but groups are usually approved within a few minutes.

Your group may be rejected if it does not follow our guidelines. If this happens, you can view the reasons for rejection by going to "My Groups" in your account and clicking "View Reasons".

Common reasons for rejection include:

  • Inappropriate group image.
  • Inappropriate group name.

Please correct all errors before resubmitting your group. Groups resubmitted with the same errors will be permanently deleted.

To create your account, click "Log In / Sign Up" and then "Create My Account". Fill in the Name, Email, and Password fields, then click "Create" to finish.

Welcome to Grupos de Whatss, one of the largest and best websites for finding and joining WhatsApp Groups. Our site not only allows you to easily access and share groups, but also encourages interactions and connections among people with similar interests.

Here, you can explore and join hundreds of groups covering a wide range of topics, including friendship, gaming, and dating, as well as specialized categories such as stickers, TV series, and movies. Thousands of groups are registered every day, offering endless opportunities for connection and fun.

Grupos de Whatss is here to revolutionize the way you interact online. Free of charge and easy to use, our platform allows you to increase the visibility of your own groups or discover new communities where you can meet amazing people. Expand your network, explore new interests, or simply have fun on our diverse and accessible platform.

Our site is completely free to use. Only optional features such as Premium and VIP plans and the verified badge require payment. But do not worry — there are no forced purchases. The decision to promote your group with these additional benefits is entirely yours.

Groups associated with crash messages, gambling, pornography, the Deep Web, the Dark Web, gore, weapons, drugs, cigarettes, tobacco, counterfeit products, suicide, depression, anorexia, self-harm, hackers, pedophilia, violence, bullying, or discrimination will be permanently deleted and reported to SaferNet Brasil. The safety and well-being of our community are our highest priority.

By promoting your group in the Premium or VIP sections, it will appear in prominent positions on the site and receive greater visibility among visitors during the purchased period.

While the plan is active, the group will also automatically display the green active indicator on the site.

The number of participants who join the group depends on user interest and the quality of the group itself.

The verified badge is ideal for anyone seeking greater visibility, reach, and professionalism.

When you activate the badge, you unlock the following exclusive benefits:

  • Priority in categories: your groups appear above regular groups in listings.
  • Increased submission limit: submit up to 40 groups per account (the standard limit is 20).
  • Statistics dashboard: access daily data on views and clicks for your groups.
  • Special badge on your groups, increasing trust among people who join the community.
  • Automatic active indicator: while the badge is valid, all your groups display the green active indicator on the site without requiring you to click Activate.

The badge increases your profile's credibility and helps your groups stand out from the crowd. It is an essential tool for anyone serious about promoting their groups.

Log in to your account and click "My Groups". Published groups will display either the Active or Inactive status.

If a group is inactive, click Activate to confirm that its WhatsApp link is working. The green active indicator remains visible for approximately 24 hours.

If you have VIP, Premium, or a verified badge, the Active status is applied automatically while the benefit remains valid — in this case, the Activate button will not appear.

The green Active indicator may also appear on the group's cards throughout the site while the group is active.

If your request needs individual review—such as correcting information, reporting a technical issue or flagging inappropriate content—reach the team through contact form.

Include the relevant page or group URL and a clear description of the issue. Useful context helps the team identify your case and provide a more accurate response.